Shipping policy
SHIPPING POLICY
Estimated Delivery Times
Orders are generally processed within 1–2 business days. Once dispatched, estimated delivery takes 7–12 business days.
Orders placed on Friday afternoon, over the weekend or on public holidays may take slightly longer to process. Delivery times are estimates and may vary due to carrier delays, customs processing or high order volumes.
Shipping Costs
We offer free standard shipping across Australia on all orders, with no minimum order value.
Payment Options
Payments on mathildebruxelles.com are protected using SSL encryption. The payment methods available for your order are displayed at checkout.
Dispatch and Delivery
We work directly with our suppliers, and orders may be dispatched from overseas. Delivery may therefore take longer than orders fulfilled from local stock.
Any applicable customs duties or import taxes are the customer’s responsibility. Free shipping refers to the delivery charge and does not include these charges.
During periods of high demand, processing or delivery may take longer. We aim to dispatch orders promptly and keep you informed of any known delays.
Track Your Order
You can check your shipment using the Track Your Order page:
https://mathildebruxelles.com/apps/parcelpanel
Contact Us
For questions about shipping or delivery, please email:
