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A Closer Look at Our Collection
Discover the details that make each design distinctive—from delicate accents and graceful shapes to eye-catching settings. Take a closer look at our jewellery and find inspiration for wearing, pairing, and making each piece part of your own style.
FAQ
Our Guarantees
Shop with confidence at Mathilde Bruxelles. Enjoy free shipping across Australia and a 30-day return request period, subject to our Refund Policy. For questions or help with your order, email support@mathildebruxelles.com .
What if I would like to return my order?
You can request a return within 30 days of delivery, subject to the conditions in our Refund Policy. Email support@mathildebruxelles.com with your order number, and our team will guide you through the return process. Please contact us before sending your item back.
How should I care for my jewellery?
Gently wipe your jewellery with a soft, dry, lint-free cloth after wearing. Avoid direct contact with perfume, lotions, and household chemicals, and remove your pieces before showering, swimming, or exercising. Store each piece separately in a dry pouch or jewellery box to help protect its finish and prevent scratches. Follow any care instructions supplied with your item.
Is shipping free across Australia?
Yes, we offer free shipping across Australia. For information about processing times and estimated delivery, please refer to our Shipping Policy. Once your order has been dispatched, you can follow its progress through our Track Your Order page.
How can I track my order?
Once your order has been dispatched and tracking details are available, visit our Track Your Order page to check its progress. If you need help finding your tracking information, email support@mathildebruxelles.com with your order number.
What if my item arrives damaged or incorrect?
Please email support@mathildebruxelles.com with your order number, a description of the issue, and clear photos of the item and packaging. Our team will review the details and help you with the next steps.
Free Shipping
Across Australia.
Friendly Support
Help with your order.
30-Day Returns
Subject to our policy.
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